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15+ years' industry experience
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Reliable Comfort, all Year Round

At Ideal Air Melbourne, we understand the pivotal role your split system air conditioner plays in maintaining a comfortable climate within your home, regardless of the season. Whether it’s offering a cool respite from the sweltering Melbourne summers or a warm embrace during the cooler months, a fully functional split system is essential.

Trusted Experts in Split System Repairs

Choosing Ideal Air Melbourne for your split system air conditioning repairs means entrusting your comfort to a team that values reliability, efficiency, and transparency. We pride ourselves on providing straightforward, honest advice, underpinned by our extensive experience and positive customer feedback. Our approach is always to recommend the most cost-effective and practical solution, whether that involves a simple repair or, in some cases, discussing replacement options if that’s more beneficial in the long run.

Why Choose Us?

  • Comprehensive Expertise: Our technicians are not only adept at addressing common repair tasks but are also equipped to handle complex issues that may arise with your split system.
  • Exceptional Communication: We take pride in our ability to communicate with you throughout the process. Our systems use the latest tech to let you know where we are, when we will be there and what we are doing.
  • Customer-Centric Service: The glowing Google reviews from our satisfied customers speak volumes about our dedication to delivering not just solutions but also satisfaction and peace of mind.
  • Quality Assurance: We use only high-quality parts and the latest techniques in all our repairs, ensuring your system’s longevity and performance.

Essential Split System Air Conditioning Repairs

Split systems are cherished for their dual functionality, providing both cooling and heating solutions to homes. However, like any sophisticated machinery, they may encounter issues that require professional intervention. Here are some of the most common split system air conditioning repair tasks our expert technicians frequently address:

Filter Cleaning and Replacement

One of the simplest yet most crucial maintenance tasks, ensuring the air filter is clean is paramount for optimal airflow and unit efficiency. A clogged filter can lead to reduced performance, higher energy consumption, and strain on the system, potentially causing more significant issues down the line.

Refrigerant Recharge

The refrigerant is the lifeblood of your split system, facilitating the heat exchange process. Low levels due to leaks or other issues can impair the system’s ability to cool or heat effectively. Our technicians are skilled in assessing the gas levels, identifying leaks, repairing them, and recharging the system with the correct refrigerant amount.

Electrical and Control Issues

Faulty wiring, malfunctioning thermostats, or issues with the system’s control board can disrupt the normal operation of your split system. Our team is equipped to diagnose and rectify these electrical issues, ensuring your system’s controls are responsive and accurate.

Condenser and Evaporator Coil Cleaning

Dirt and debris accumulating on the coils can impede their ability to absorb or release heat, significantly reducing system efficiency and effectiveness. Our thorough cleaning ensures these critical components function optimally.

Drainage Problems

The condensate drain can become clogged over time, leading to water leaks and potential damage to your system or property. We ensure the drainage system is clear and functioning correctly to prevent such issues.

If your split system air conditioner is underperforming or has stopped working altogether, don’t hesitate to reach out to Ideal Air Melbourne. We’re here to restore your system’s functionality and ensure you enjoy a comfortable home environment, regardless of the weather outside.

Frequently Asked Questions (FAQs)

What brands of air conditioning do we repair?

At Ideal Air Melbourne, we service and repair all major air conditioning brands, including Daikin, Mitsubishi Electric, Fujitsu, Toshiba, LG, Samsung, Lennox, York, Temperzone, and many others.

With over 40 years of industry experience, our technicians work on new high-efficiency systems as well as older units (30+ years old) across all system types, including:

  • Split system air conditioning
  • Ducted refrigerated split systems
  • Multi-split and VRV/VRF systems
  • Cassette units
  • Water-cooled package units
  • Commercial HVAC systems (rooftop package units)

Sometimes repairs aren’t possible if parts are no longer manufactured or available. In these cases, we explain this clearly and provide practical next steps.

We’re not tied to any single brand — we diagnose, repair, and maintain almost any air conditioner, regardless of age or model. Before any work proceeds, we provide a detailed repair quote, outline any risks involved (especially with ageing systems), and supply a replacement quote when appropriate so customers can make an informed decision.

Should I repair or replace my air conditioner?

Repair is generally the better choice when the system is under 10 years old, the fault is minor, and the repair cost is well below the price of a new unit.

Replacement becomes the smarter option when the system is 10–15+ years old, has recurring issues, struggles to cool evenly, becomes noisy, leaks, or is driving up power bills due to poor efficiency.

Units that use obsolete refrigerants such as R-22 also fall into the “replace rather than repair” category, because both parts and refrigerant are increasingly difficult to obtain.

During an on-site inspection, Ideal Air Melbourne will assess the system and provide a clear recommendation. If the unit is a high-risk repair — meaning it’s unlikely to operate reliably even after fixing the identified fault — we will advise replacement so you can make an informed decision.

AC blowing warm air — do I call for service or a repair?

If your air conditioner is blowing warm air instead of cold, book a service call with your HVAC technician as soon as possible. This is a critical sign the system needs prompt attention to prevent further (and potentially costly) damage.

Sometimes the fix is simple — like replacing a clogged air filter or correcting a thermostat setting — but warm air often points to deeper mechanical problems that require professional expertise, such as:

  • Refrigerant leak: Low refrigerant levels usually indicate a leak. This reduces cooling efficiency and can damage the compressor.
  • Compressor or fan failure: A struggling compressor or a non-functioning outdoor condenser fan prevents the system from removing heat effectively.

Don’t keep running an AC that isn’t cooling properly. Continued operation can drive up power bills and turn a minor issue into a major repair. A diagnostic service call lets a licensed technician check refrigerant pressures, test electrical components, confirm airflow, and identify the root cause quickly — restoring efficiency and protecting the system’s lifespan.

How do I access fault codes when my AC isn’t working?

Fault codes are displayed differently depending on the brand and model, but they’re usually shown on the remote, wall controller, or sometimes as flashing lights on the indoor unit. Look for an “Error” or “Check” message, or an alphanumeric code like E1, F3, U4, or P0. If you see flashing lights instead of a code, note the pattern.

Before you try resetting the unit, record the fault code first — the easiest way is to take a clear photo. Turning the power off and on can wipe the fault history, and without that code it’s harder to diagnose the problem. Resetting may get the system running again temporarily, but most fault codes return because they’re warning you that something is genuinely wrong. Fixing the issue early usually means less damage, a faster repair, and lower cost.

I have a fault code on my air conditioner — can I safely fix it myself or do I need a technician?

Fault codes on split-system air conditioners are a useful guide, but they’re usually too general to diagnose the exact problem. A code might indicate “high pressure,” a “sensor fault,” or a communication error, yet several different issues — or a combination of faults — can trigger the same code. That’s why technicians treat fault codes as clues, then confirm the real cause through proper testing.

You can safely try a few basic steps first:

  • Clean or replace blocked air filters
  • Clear airflow obstructions around the indoor and outdoor units
  • Reset the system by turning it off at the isolator for a few minutes, then restarting

These simple checks can sometimes resolve minor problems.

If the fault code returns, don’t open electrical covers or access refrigerant valves. Most split-system faults require electrical diagnostics, refrigerant (gas) pressure testing, and sometimes control-board or programming expertise. These units contain high-voltage components — typically 230–240V on single-phase systems and around 380–415V on larger three-phase systems — plus pressurised refrigerant lines. In Australia, any work involving refrigerant handling or AC servicing/repair must be done by appropriately licensed professionals under the ARCtick refrigerant licence scheme and related regulations. 

If basic cleaning and reset steps don’t fix it, book an experienced air-conditioning technician who specialises in diagnostics.

How much does AC repair cost?

AC repair costs begin with a standard diagnostic service call-out of $275 inc. GST. This includes travel to your location and up to the first hour on site, during which our technician will inspect the system, run tests, and diagnose the fault. In most cases, the issue can be identified within this first hour.

If the fault is more complex and requires extra time — such as difficult access, multiple issues, or extended testing — additional diagnostic labour is charged at $160 per hour.

Once the diagnosis is complete, we provide a clear report explaining the problem and a fixed-price repair quote. No repair work is carried out unless you approve the quote first, so you stay in control of the cost with no surprises.

Contact for Split System Air Conditioning Repairs

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With so many years of experience fixing and repairing air conditioning systems, you can trust Ideal Air for the best results.

We can professionally maintain all brands and types of air conditioning, heating and cooling systems including:

  • Ducted Reverse CycleDucted Reverse Cycle
  • Split SystemsSplit Systems
  • Central Air ConditioningCentral Air Conditioning
  • Reverse Cycle Ducted SystemsReverse Cycle Ducted Systems
  • Reverse Cycle Multi Split SystemsReverse Cycle Multi Split Systems
  • Room Air ConditionersRoom Air Conditioners
  • Ducted Gas HeatersDucted Gas Heaters
  • Evaporative Cooling SystemsEvaporative Cooling Systems

CALL IDEAL AIR TODAY FOR A COMPLETE END-TO-END AIR CONDITIONING REPAIR OR SERVICE

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Repairs, Service & Installations to all major heating and cooling systems